Help
Basic concepts and terms:
-
“Cloud service” is a service that can be used by the client connected to the Internet. The variety of such services is wide and depends on the activities of the company providing them. For example, you can store files not on your computer, but in the Internet, you may not install any software on your computer and work with its online analogues Chrome, Firefox, Opera or Internet Explorer. As a rule, all you need is to create your account. Then you just need to log in to your account and create a document or start a program to begin to work with them. Your documents and necessary programs are not tied to a specific computer – you can work with them from any computer.
-
IP video surveillance is video surveillance with the usage of special video cameras. IP video surveillance involves the use of digital cameras, which have a direct connection to the computer network. Also, the camera may be connected to the computer; in this case it is called a web camera. The advantages of using IP video surveillance:
- the obtained digital image is not converted to analog, and that allows to significantly improve the image quality;
- there is the possibility to create and use different functionality;
- there is no need for additional cables to transmit the video image (video image can be transmitted both by wire and wirelessly).
-
To organize IP video surveillance the following is required:
- IP-camera;
- Local computer network with Internet connection (or only the Internet connection);
- Internet;
- “Cloud service” of video surveillance;
- Client hardware (PC, laptop, tablet, PDA, smartphone, etc.) with a browser.
Help for setting up your routers:
- Setting Port Forwarding on routers TP-link series TL-WRxxx
- Setting Port Forwarding on routers Mikrotik
- Setting Port Forwarding on routers Linksys with property Smart Wi-Fi
- Setting Port Forwarding on routers Linksys series WRT54XX
- Setting Port Forwarding (Virtual Server) on D-Link routers DSR series
- Setting Port Forwarding (Virtual Server) on D-Link routers DIR-XXX series
- Setting Virtual Server/Port Forwarding on ASUS routers
- Setting UPnP on TP-Link routers
- Setting UPnP on Mikrotik routers
- Setting UPnP on Linksys Smart WiFi
- Setting UPnP on routers Linksys WRT-54G
- Setting UPnP on D-link routers DIR-xxx series
- Setting UPnP on ASUS routers
General questions:
User guide:
- Profile registration
- Profile activation
- Work in user’s Personal Cabinet
- Manual camera adding
- Viewing of the camera
- Viewing of several cameras
- Selecting the image display mode
- Selecting cameras for viewing
- Changing camera settings
- Shared access to camera
- Deleting a camera
- Creating video records
- Rejected camera management
- Viewing the video recording archive
- Notifications management
- Balance management
- Setting the user profile
- User support
- Step-by-step instructions for recharge
- Grouping cameras into categories
- View cameras on the map
- Using user groups
- How to create a link to view the video in the browser
- Access to other users’ cameras
Do you have questions?
Write to us. We are always happy to answer them.
Perhaps the answer to your question can be found on the Help page
If you have not found an answer to your question — fill in the fields below and send us your question: